YOUR PARTNER IN SUCCESS
With a long, steady history in a sometimes turbulent industry, MLCo is a privately held company founded in 1928. Private ownership means we take each business relationship personally. We’re all equally accountable for your success — and empowered to make decisions to support your business goals.
For four generations, we’ve forged relationships with the world’s leading airlines. Our resources, transportation infrastructure, and expanding e-commerce initiatives help you more efficiently manage your airline supplies.
MLCo is listed and rated 5A1 by Dun & Bradstreet — generally regarded as the strongest rating assigned by D&B.
After dropping out of high school to earn money so he could help his family, Leonard Simon founded the company in 1928. At that time, the company was known as Simon Products and was located on Van Buren Street in the Printers Row area of downtown Chicago.
Delving into food service
Simon Products initially started manufacturing binders, which they sold primarily to the printing industry. Eventually, Simon Products expanded their bindery business by venturing into food service and making menu binders for local restaurants.
Expanding and diversifying
As they immersed themselves in the food service industry, Simon Products formed a separate company, Midwest Cup & Supply, as an offshoot of their menu binder business.
New name, same vision
Midwest Cup & Supply sold equipment and supplies directly to restaurants. In the early 1940s, the company’s name was changed to Michael Lewis Company, although the Simon Products name still endures.
Ruth Simon, Leonard Simon’s spouse joined the company and for 40 years until her retirement in 1984 performed multiple functions including operations, finance, accounting and office management forming a team with her husband who was tasked with all sales and marketing responsibilities.
Making progress with fast food
Michael Lewis Company capitalized on America’s fast food boom by stocking paper cups, napkins, straws, ketchup, syrups and other industry essentials servicing a number of national fast food restaurant chains.
A new home
The company grew steadily and purchased its first building in Chicago at 3211 W. Grand in 1954. A second building was soon purchased around the corner at 943 N. Spaulding to allow for expanded distribution.
One great success followed another, and in 1964, Michael Lewis Company moved to a new 40,000-square-foot, build-to-suit facility in Melrose Park, Illinois.In memoriam
While the new location was well-suited for business, it was not accessible by public transportation, and a young shipping clerk named Louise could no longer get to work via bus. Louise feared she would lose her job. But instead, Leonard Simon enrolled this valued employee in driving school and helped her buy a car. The shipping department never missed a beat, and Louise went on to serve the company with devotion for more than 60 years. Sadly, she passed away in 2010. She will be forever missed by the Michael Lewis family and appreciated for the lasting impression she left on the company.
Taking to the skies: entering the world of airline logistics
Later in 1964, Leonard Simon’s wife, Ruth, was answering the phone in Customer Service when she received a request for custom-molded liquor stir sticks from the food service director at Ozark Airlines. That inquiry led to Michael Lewis Company’s expansion into the local service airline industry, including business with North Central Airlines, Allegheny Airlines and Piedmont Airlines.
Increased food service offerings
Michael Lewis Company bought a used 120-square-foot grocery store cooler in the early 1970s. The cooler was placed in the Melrose Park warehouse, and thus they began their foray into perishables, storing chilled and frozen foods.
Crossing state lines
In 1981, Michael Lewis Company’s longtime client North Central Airlines (now a part of Delta) informed them that they needed a supplier with storage facilities in Arizona. In response, the company rented a 10,000-square-foot warehouse and staffed it with three employees. The Arizona facility expanded to include a 100,000-square-foot distribution center in Phoenix. With plans for the future, we have now opened a new and larger facility on a 30-acre property, in Goodyear, Arizona (near Phoenix), in 2017 to replace our older building.
Expanding into Europe
In 1994, Michael Lewis Company won a competitive bid on airline business in Europe and opened its first warehouse in the United Kingdom, followed by the opening of another warehouse in Breda, Netherlands. These facilities continue to provide the company with easy access to major highways and the largest ports in Europe.
Further expansion into South America
Michael Lewis Company began operating a warehouse in Buenos Aires in 2001 to better serve airlines and caterers across Brazil, Argentina and Chile.
Building an Internet presence
Michael Lewis Company ushered in the 21st century by launching a secure, simple-to-use online system that provides a complete view of the company’s supply chain. Capabilities include order placement, tracking and delivery information, projections, product catalogs, custom reports, access to warehouse inventories and more.
Spreading throughout America
In the mid-2000s, Michael Lewis Company achieved greater efficiency and customer outreach when it added five satellite warehouses throughout the United States. Spread across Colorado, Texas, Florida, New Jersey and Nevada, these locations allow Michael Lewis Company to more effectively meet customer needs, particularly with high-volume dry goods.
On the move
After completing construction in 2008, Michael Lewis Company moved to its new World Headquarters in McCook, Illinois—a stone’s throw away from Chicago Midway International Airport and major interstate highways.
Built for complete service
The Michael Lewis Company World Headquarters has it all, from a full-scale test kitchen to expansive meeting rooms fit for wine tastings, conferences, corporate trainings and more. The south wall of the 400,000-square-foot dry goods warehouse is removable, designed for future expansion onto 18 acres of additional property.
Always improving service offerings
Michael Lewis Company became a Foreign-Trade Zone in 2010. In Bond and Wine Distribution services are available throughout warehouse facilities worldwide, enabling the company’s global customers to reap greater financial rewards.
Today and onward
While Michael Lewis Company reflects on 90 years of growth and achievement, they also look forward to a future of service and success alongside their airline partners.
From a fledgling bindery business to a global airline logistics and supply chain management firm with 250 employees, Michael Lewis Company continues to satisfy customers throughout the United States, Europe, Latin America and the Pacific.
GOOD FOR YOUR BUSINESS, AND THE ENVIRONMENT
Our new state of the art McCook and Goodyear Distribution Centers shine a light on our commitment to sustainability. Designed to meet LEED green building standards, our facility features the latest in energy efficient design.
From advanced electric forklift charging stations to high-performance ammonia refrigeration and high-speed doors that keep cold rooms cool, MLCo is committed to old-fashioned service, support and values in the most modern and efficient of settings.
Logistics and supply chain management for the airline industry are equal parts art and science. Over the course of 85 years, we’ve mastered both. Whether it’s better forecasting, flawless order monitoring or understanding ever-changing cycles, there’s nothing too complex for MLCo, and very little we haven’t seen before.
Our unmatched expertise and personal touch extends across all of our specialties:
- Warehousing and distribution
- Customized kit and cart packing
- Electronic warehouse management
- Web-based ordering system
- Balancing inventories
- Custom programs
- In Bond/FTZ services
- Packaging systems
- Drayage programs
- Beverage programs
- Cabin service programs
- Refurbishing and cleaning
- Wine management and distribution
- Storing rotables
- Storing high heat plastics
- Storing non-woven products
- MLCo Temping Procedures
- Physical Characteristics (Temperatures may be ok) – Frozen Products
- Physical Characteristics (Temperatures may be ok) – Refrigerated Products
- Product Check-In and Put-Away
Mon-Fri: 6:30 a.m. to 3:00 p.m.
Phone: 708-688-2200 ext. 3439
Mon-Fri: 5:00 a.m. to 5:30 p.m.
Phone: 623 925-5000
- Dock Area
- Floor-Loaded Deliveries
- ‘Lumper’ Statement
- Nonstandard Pallets
- Loads Shifted in Transit
- Damaged Products
- Driver Responsibility
- OS&D – Over or Short
- OS&D – Damaged
- OS&D – Temperature
- Pallet Exchange
Customer Service Representative (Netherlands Office)
Door de groei van onze activiteiten in Europa en uitbreiding van het takenpakket, zoekt Michael Lewis Europe BV ervaren Customer service medewerkers. Deze nieuwe collega’s zullen in een team met collega’s de groei van de activiteiten op professionele wijze ondersteunen en de diverse taken inhoud geven.
Sinds 8 jaar worden vanuit een Nederlands Distributiecentrum, met ervaren Nederlandse vervoerders, onze Europese afnemers beleverd. Het totale pakket groeit gestaag en het is zeker dat deze groei zich ook de komende jaren zal voortzetten.
Mede door het tijdsverschil met de USA zijn de Customer service medewerkers de eerste lijnsopvang voor alle eventualiteiten w.o. eventuele leveringsproblemen, spoedorders e.d. die zich kunnen voordoen bij leveringen aan de afnemers. Ook zijn de customer service medewerkers direct betrokken bij de inkoop/afhaling van producten bij Europese leveranciers.
De Customerservice medewerkers werken nauw samen met de afdelingen Inkoop, Supply chain management en Finance van het hoofdkantoor in de USA. Voorraadhoogtes, inkopen en leveringen worden volledig gemanaged met behulp van het ERP systeem in de USA.
Vanzelfsprekend wordt veel aandacht besteed aan opleiding en training, mede verzorgd door ervaren USA collega’s. Een ervaren Customer service medewerker behoeft geen verdere uitleg over de functie en kent als geen ander het belang van deze functie binnen de supply-chain.
Het customer Service team is de spil in het Europese distributienetwerk en heeft via telefoon en e-mail direct contact met de afnemers en leveranciers, het distributiecentrum en de vervoerders om gezamenlijk het service level op het hoogst mogelijke niveau te handhaven.
Dit is een zelfstandige functie met een grote verantwoordelijkheid. Ervaring in een vergelijkbare functie is dan ook noodzakelijk. De voertaal is Engels en de functie vereist dan ook een grote mate van kennis van de Engelse taal in woord en geschrift. Daarnaast zijn Duits, Frans en mogelijk Italiaans of Spaans een Pre. Door het tijdsverschil met het USA hoofdkantoor kan het nodig zijn in voorkomende gevallen tijdens de avonduren bereikbaar te zijn. Kennis van de luchtvaartindustrie, zeevracht, wegvervoer en douaneprocedures kan van grote betekenis zijn bij de uiteindelijke selectie.
Verwacht wordt minimaal 1x per jaar een opleidings- of trainingsbezoek (1 week) te brengen aan het hoofdkantoor in de USA. De standplaats voor deze functie is Dinteloord (gem. Steenbergen)
Voor verder informatie mailt u : Rien.denHartog@mlco.com
USA World Headquarters
8900 W. 50th Street
McCook, IL 60525-6005
Tel: (1) 708.688.2200
21 S 143RD Ave, Goodyear, AZ 85338-3013
Tel: (1) 623.925.5000
4671 TZ DINTELOORD
P.O. Box 9
4670 AA DINTELOORD
MLCo Europe Dinteloord has CCTV in operation 24/7 on our building and premises.
Corona VirusMLCo EUROPE strictly follows the rules and recommendations as provided by authorities on Social Distancing
Drivers and Visitors are more than welcome to our Distribution center but must fully agree on the Social Distancing measures and behave accordingly
HoursThe offices and warehouse are open Monday through Friday (except for holidays)
The time zone for The Netherlands is: MET (GMT +1)
Hours: 08:00 – 17:00
Phone: +31 889987000 (out of the USA: 011 31 889987000)
Hours: 08:00 – 17:00
Phone:+31 889987020 (out of the USA: 011 31 889987020) Email: CSeurope@mlco.com
Hours: 08:00 – 16:00
Phone: +31 889987070 (out of the USA: 011 31 889987070) Email: OPSeurope@mlco.com
Deliveries must be booked at least 24 hours prior to arrival
To avoid delays on deliveries a pre-advice must be send via e-mail when making a booking
This pre-advice must show the MLCo P.O. Number and contain copies of the Packing list and Commercial Invoice Also including AWB, B/L or customs document(s) when applicable